Frequently Asked Questions
Everything you need to know about your N1 gear and orders.
How long does shipping take for N1 sports equipment?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear sooner.
What is your return policy for worn athletic apparel?
We offer a 30-day return policy. Items must be in their original condition with tags attached. For hygiene reasons, base layers and swimwear cannot be returned once the packaging is opened.
How do I know which size is right for me?
Each product page features a detailed 'N1 Size Guide' with specific measurements. We recommend measuring your current gear to compare fit, as our performance line features a compression fit.
Are N1 products covered by a warranty?
Yes, all N1 hardware and equipment come with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.
Do you offer team discounts for bulk orders?
Absolutely. We provide tiered pricing for schools, clubs, and professional organizations. Please contact our corporate sales team through the 'Bulk Orders' page for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna for eligible purchases.